Detailed description of goods and/or services
SSRE is an e-commerce business that provides hygiene and health products such as hand sanitisers, masks and PPE to individuals and institutions; in order to help curb the transmission of COVID-19.
Subject to availability and receipt of payment, purchases will be delivered in 3-5 working days.
The offering on this website is available to South African customers only.
Return and refunds policy
The provision of goods and services by SSRE is subject to availability. In those instances where the products ordered are no longer available, SSRE will refund the customer in full within 30 days.
SSRE shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
Payment options accepted
Payment may be made via VisaCard, MasterCard, MasterPass or EFT.
Card acquiring and security
Card transactions will be acquired for SSRE via PayGate (Pty) Ltd, who are the approved payment gateway for all South African acquiring banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by SSRE separately from card details, which are entered by the user on PayGate’s secure site. For more details on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
SSRE takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
- Country of domicile
This website is governed by the laws of South Africa and SSRE chooses as its domicilium citandi et executandi for all purposes under this Agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
SSRE may, in its sole discretion, change this Agreement or any part thereof at any time without notice.
- Company information
This website is run by SS Renewable Energy (Pty) Ltd based in South Africa trading as SSRE and with registration number 2014/ 049285/07.
Dhiren Soni (Director).
- Company contact details
Company Physical Address:
11 Naivasha Road, Sunninghill, Johannesburg, South Africa, 2191
+27 (0) 10 006 0174